CrushBank's Mission and Business History
CrushBank's overall mission is to "enable Internal Help Desks, Managed Service Providers (MSP) and Enterprises/Corporations create a faster time to resolution, improve customer satisfaction and increase profitability by spending less time searching for answers, and more time finding solutions." CrushBank had surfaced at some MSP-centric technology conferences ahead of the coronavirus pandemic. ChannelE2E first spotted and met the company at such events as CompTIA ChannelCon 2018, ConnectWise IT Nation 2018, DattoCon 2018 and IBM Think 2018. We're checking to see how far the company's technology and customer adoption has progressed since that time.David Bellini, meanwhile, is well-known across the MSP and IT channel ecosystem. Working with brother Arnie Bellini, the duo spun the ConnectWise software company out of their Tampa-based IT service provider more than three decades ago. Private Equity firm Thoma Bravo acquired ConnectWise in 2019.David Bellini Invests In CrushBank: Executive Perspectives


“AI is the future of business information gathering and dissemination, and CrushBank is leveraging it in a way that was previously impossible. The first of its kind, CrushBank will empower internal Help Desks, Managed Service Providers (MSPs) and enterprise/corporate users to spend far less time searching for answers and more time finding the right solutions.”
“CrushBank grew out of our own observations, as we watched organizations expend considerable sums either hiring outside IT support teams or attempting to build and maintain one, in house. Based on the incredible response we have received, it’s evident that we hit the mark. By merging the human brain with cognitive computing, this platform is reinventing the concept of Help Desk and our investors recognize that fact.”