Channel Brief: Rimini Street Rescues VMware Refugees

We’ve made it to Friday, and it’s the Friday before Memorial Day weekend. It’s a time when we honor those who gave their lives in service to the U.S. It also marks the official kick off of summer and the beginning of a three day weekend. 

But don’t take off just yet. We’ve got some news for you to check out before you leave for the weekend. It’s Jessica C. Davis again, bringing you this Friday wrap up while Sharon Florentine enjoys a few days off. 

There’s so much news I didn’t have time to cover this week while I was at Dell Technologies World and fulfilling my other duties as editorial director of CyberRisk Alliance’s channel brands including ChannelE2E and MSSP Alert and MSSP Alert Live. 

Partnerships, earnings, new programs for MSPs, a new program for VMware customers who don’t want to use Broadcom support, and more.

Grab your coffee. Here’s what you need to know today.

Today’s Tech, Channel and MSP News

1. Help for VMware refugees - Rimini Street, Inc., a global provider of end-to-end enterprise software support, products and services, including third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, is rolling out help for VMware customers. The company has launched Rimini Support, Rimini Protect and Rimini Consult for VMware products, in a first-of-its-kind, comprehensive third-party offering.Rimini Street services for VMware will allow perpetually-licensed VMware customers to continue running their current systems for years into the future – with Rimini Street’s support services that includes guaranteed priority support response by an engineer 24/7/365 in 10 minutes or less. The standard pricing for Rimini Street Support for VMware products is similar to the current support fees each perpetual licensee is paying VMware.

2. High Wire Earnings - High Wire Networks, Inc. a global provider of managed cybersecurity and technology enablement, reported total revenue of $7.7 million for the quarter ended March 31, up 57% sequentially but 25% lower than the year-ago quarter reflecting the company’s strategic transition last year to focus on a greater mix of higher margin recurring revenue, particularly Overwatch managed cybersecurity. Sequential growth also reflects recovery from a transitory industry downturn in the technology enablement business in Q4 2023. Net loss from continuing operations in the first quarter of 2024 totaled $414,000. Adjusted EBITDA was $674,000. Monthly recurring revenue was approximately $1.0 million by quarter-end or $12.0 million on an annualized basis. Total contract value (TCV) for Overwatch managed cybersecurity services totaled $10.4 million at March 31, 2024, as compared to $5.1 million at March 31, 2023.

3. Pax8 adds another vendor -  Pax8 cloud commerce marketplace is teaming with Perception Point to offer the company’s Advanced Threat Prevention solutions to partners with threat prevention for email, Microsoft 365 collaboration apps (Teams, SharePoint, and OneDrive), and web browsers from one platform. The solutions include Perception Point’s 24/7 managed incident response service.

4. N-able  - N-able, Inc. is working with MSPAlliance to help equip MSPs to meet compliance requirements by proactively using MSPAlliance’s Cyber Verify program. The program helps MSPs identify and adhere to industry standards, stand up and grow a Compliance-as-a-Service practice, and comply with cyber-regulations. The program also offers N-able partners a customized experience, helping them understand how to potentially utilize the N-able solutions in their tech stack to strengthen their compliance initiatives.

5. New MSP Program - TD Synnex, a leading global distributor and solutions aggregator for the IT ecosystem, has launched MSP Evolve, an aggregation of its resources and tools specifically designed to optimize operational excellence and accelerate business growth for the unique needs of managed service providers (MSPs). The program will initially be available for North American MSPs.

6. Hurry Up, Cloud MSPs! Submit Your Survey to Our Top Cloud MSPs List - Every year that I’ve worked on an MSP ranked list, I’ve blasted out the deadlines and written blog posts and sent emails telling people over and over that the deadline is close. And once the window closes to submit your MSP, there are always a handful of companies that beg me to reopen the survey so they can submit their companies. Somehow they missed all the messages. Don’t let this be you! Our Top 250 Public Cloud MSPs survey is open now, but it closes in June. Don’t wait until the last minute. Get it done and check it off your list today so you don’t miss the deadline. If your MSP practice includes working with a cloud provider, this survey is for you. Here’s the link to participate. Participation is free. The survey closes in June. Submit your MSP here for recognition today! And if you want to check our lists from previous years, you can find them here.

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