Channel Brief: Lookout Adds New Mobile Security Features, LevelBlue Unveils MSP, MSSP Services

It's been a busy week for our sister site, MSSP Alert, which is hosting its MSSP Alert Live event in Austin, Texas.

ConnectWise CISO Patrick Beggs presented MSSP Alert Live 2024’s opening keynote Tuesday morning, walking attendees through the company’s response to its ScreenConnect vulnerability crisis.

Beggs and Vice President of Corporate Communications Amanda Lee unveiled the critical steps the company took after the discovery of the vulnerability tracked as CVE-2024-1709, which has a maximum severity score of 10 and could enable attackers to achieve authentication bypass and gain administrative control over a ScreenConnect instance.

And AI continues to be a hot topic. A Tuesday afternoon panel of pioneers in using AI by managed service providers discussed real-world examples of how the technology can be a boon for MSPs and their customers. From providing more secure AI implementations to helping customers optimize the way they use AI, Blue Mantis Sr. Director of Advanced Technologies Jeff Cratty and PCH Technologies President and CEO Timothy Guim showed how MSPs can break into the AI space in valuable and innovative ways. And while some may be skeptical and feel it’s too early to jump on the AI hype train, Kristy Davis, founder of The Clarity Company, argues that MSPs will regret falling behind if they don’t start now.

“This is prime time – don’t lose the opportunity,” Davis said during the Q&A portion of the panel presentation, moderated by CyberRisk Alliance Editorial Director of Channel Brands Jessica C. Davis.

Today is the final day of the event, an annual gathering of MSSPs and security-minded MSPs. If you are in Austin, it’s not too late to register here and join us for our final full day of programming -- including some important presentations on cyberinsurance, cyber liability, FedRAMP and plenty more.

As always, drop me a line at [email protected] if you have news to share or want to say hi!

Grab your coffee. Here's what you need to know today.

Today’s Tech, Channel and MSP News

1. Lookout adds new mobile device security features: Lookout, Inc. announced new features for its Mobile Threat Defense (MTD) solution, Lookout Mobile Endpoint Security. The new features, announced at MSSP Alert Live, provide protection against two fast-growing advanced social engineering tactics: smishing (SMS phishing) and executive impersonation fraud texts.

2. LevelBlue announces four security services for MSPs, MSSPs: Managed network security services provider LevelBlue at MSSP Alert Live announced four security services to open new growth opportunities for Managed Security Service Providers (MSSPs) and Managed Service Providers (MSPs) that are looking to add security services. The services include Managed Threat Detection and Response, Incident Response Retainer, Vulnerability Management, and Managed Endpoint Security, which will become available in Q1 2025 as part of a new partner program.

3. Resilience names Matthew Polly new chief revenue officer: Cyber risk solutions firm Resilience named Matthew Polly as the company's Chief Revenue Officer (CRO). He will work across Resilience’s executive and senior leadership team to align, integrate, and scale the company’s revenue-generating functions. As Resilience’s primary revenue strategist, Polly will help accelerate all existing and future revenue streams, the company said in a statement. Polly brings more than two decades of experience to his position at Resilience. Most recently, he held the title of Vice President of Sales at CrowdStrike, where he helped accelerate the adoption of the CrowdStrike Falcon Platform and grow the company’s extensive network of enterprise partnerships. Congratulations!

4. ESET and SuperOps announce new integration: ESET today announced an integration with SuperOps that will provide MSPs with a streamlined, all-in-one solution for endpoint security management. This enables rapid deployment of ESET’s endpoint security solution on all assets within minutes, ensuring immediate protection and optimization, the companies said. MSPs can automate ESET’s next-gen security solution during asset onboarding to safeguard against zero-day, ransomware, phishing, and targeted attacks, and monitor protection status in real-time within SuperOps.

5. Blue Mantis partners with HYCU on managed backup: Managed services provider Blue Mantis announced a strategic partnership and integration agreement with HYCU, Inc., a leader for modern data protection for on-prem, cloud services, and SaaS, and one of the fastest growing companies in the industry. This collaboration will help Blue Mantis clients using AWS, Azure and Google Cloud, as well as a broad array of leading SaaS platforms, to instantly identify and backup their cloud and SaaS applications, determine vulnerabilities and remediate compliance gaps. In Q4, Blue Mantis will offer a free version of HYCU R-Graph, a SaaS visualization solution for data protection. Additionally, Blue Mantis plans to bring a HYCU Managed Backup Services Offering to market in 2025.