The integrations allow Auvik’s MSPs to more easily leverage analytics, documentation, password management and warranty management services — assuming the MSPs are running one or more of those third-party tools. Each integration leverages a new Auvik Inventory API — which MSPs can also use to build their own integrations, the software company says.
“During 2018, we expanded our remote monitoring and management capability for MSP by adding deeper network device monitoring that leverages IP from our network management product to providing MSPs with the ability to monitor switches, routers and firewalls from a single pane of glass.”
Meanwhile, NinjaRMM has quietly — but rapidly — attracted more than 2,000 MSPs onto its platform (as of September 2018 or so). CEO Salvatore Sferlazza and the executive team previously built and sold an RMM platform that was network-centric. And yes, network management is built into the current NinjaRMM code base.
Bottom line: Auvik identified a key niche in the MSP software ecosystem. The company is growing rapidly. New integrations are arriving. But rivals are taking note, and some are making the case that traditional RMM tools will ultimately negate the need for separate network monitoring tools. We’ll be watching to see how the market evolution plays out.