IBM Layoffs 2018 Update: Watson, Cloud, Sales Staff Cuts

IBM CEO Ginni Rometty

IBM underwent more layoffs this week, including Watson, cloud and sales staff cuts in the United States and Europe, according to multiple reports and a Facebook page for IBM employees that is not affiliated with the technology giant.

Exact headcount reductions have not been disclosed, and IBM declined to comment on the reports. It’s unclear if the apparent cuts are related to a January 2018 report suggesting that IBM planned to slash 10,000 global technology services (GTS) jobs.

Staffing Question Marks

This is a touchy time for IBM’s HR and executive teams. Just last week, a detailed report from ProPublica and Mother Jones alleged that IBM for the past five years sidestepped age bias rules while cutting more than 20,000 employees over the age of 40. According to that report, IBM declined requests for the numbers or age breakdown of its job cuts, and insisted the company’s staffing procedures always comply with the law.

When discussing staffing in recent years, IBM generally points to a “talent rebalancing” strategy — which is designed to accelerate strategic imperatives like cloud, cognitive computing, Watson, mobile, social and security services. Even so, employees have alleged some layoffs in those growth areas in recent years.

IBM Regains Revenue, Partner Momentum

No doubt, IBM has been in transition. After a five-year journey from traditional hardware, software and services, the company’s reinvention into a data-driven business is now “largely complete,”  CEO Ginni Rometty boldly states in her annual letter to shareholders.

John Teltsch, GM, Global Business Partners, IBM

Amid the positive signs: IBM’s revenues rose in the company’s most recent quarter — reversing a downward trend that had stretched on for more than 20 quarters. Also, the company has humbly reengaged with channel partners — gaining momentum with some MSPs while seeking deeper relationships with ISVs.

John Teltsch, general manager for global business partners, is leading IBM’s partner program overhaul. His team includes a mix of fresh recruits from outside the company; established IBM channel veterans; and proven talent who previously made their mark elsewhere in the company.

Outlining its growth strategy, IBM last week briefed thousands of customers and partners during the company’s Think and PartnerWorld 2018 conferences in Las Vegas. The general mood among attendees was cautiously optimistic to truly upbeat, according to ChannelE2E’s meetings at the conferences.

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    An IT Professional:

    They’re done. If you’re a Customer or Prospect why would you consider buying anything from IBM … or from any of their Business Partners? In light of these continued layoffs to save money, wouldn’t you be concerned that they’re devoting the proper amount of cash and resources to the products/services they’re trying to sell you? Isn’t anyone at IBM THINKING? One last item … Millennials aren’t stupid. They know what’s going on within IBM right now. If any Millennial is considering an offer within IBM they know their job is to get the most experience they can out of Big Blue before they bolt for a position elsewhere.

      Joe Panettieri:

      Dear IT Professional: Many critics thought IBM was “done” in 1993 after the company recorded a $5.4 billion loss in Q4 1992. That was truly a near-death experience for the company. Who Says Elephants Can’t Dance?”> recounts the turnaround led by Lou Gerstner.

      Fast forward to present day, and IBM certainly has its share of new challenges? But I think labeling them “done” is a bit strong, considering IBM is profitable and revenues actually rose in Q4 2017.


        If they’re turning a profit and their revenues are rising, why lay people off? Why not cut the salaries of all the top people and save your employees? Companies act like that is never an option.

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