ServiceNow for Small Business MSPs: Splashtop’s Remote Support Move
ServiceNow partner Splashtop could extend IT service management (ITSM) & remote monitoring software to small business MSPs. But entrenched PSA & RMM software will be difficult to replace.
2019: The Year of Certified ServiceNow Professionals?
ServiceNow CEO John Donahoe predicts 2019 will be the year of ServiceNow certified professionals. Plus, Donahoe points to partner alignment with Accenture, DXC, KPMG, IBM & others.
ServiceNow Partner MSPWorx Launches Midmarket MSP Partner Program
ServiceNow partner MSPWorx, a division of CareWorx Corp., launches partner program for midmarket MSPs seeking a complete, multi-tenant IT service management (ITSM) platform. Details emerge at Empower MSP, a SolarWinds MSP conference.