"KPIs" Posts

12 Vital MSP KPIs to Measure and Monitor

To grow & scale your MSP business, develop a strategy that is guided by data and monitoring trends over time. ConnectWise explains how.

10 KPIs for Your Small Business Sales Dashboard

Which KPIs (key performance indicators) are most important for sales team success? Here are 10 of them. Plus KPI tips for MSPs, CSPs and VARs.

Oops: Half of Small Businesses Ignore KPIs

What key performance indicators (KPIs) do most small businesses leverage most? In 49% of cases, the answer is “nothing” — and that undermines performance.

ITIL Methodologies: 3 Benefits for Managed Services Providers

ITIL stands for Information Technology Infrastructure Library. And it has clear benefits for managed services providers (MSPs). ConnectWise explains why.

Coffee Thursday

5 Channel Partner Updates: 5 Nov 2015

Today’s updates involve 3 KPIs for MSPs; Dropbox’s challenge; former Microsoft channel guru heads to analytics world; Microsoft Azure meets Red Hat & more.