Datto CEO Austin McChord: Autotask, Networking Acquisitions Performing Well
Datto CEO Austin McChord offers updates on the Autotask and Open Mesh networking acquisitions; R&D priorities like PSA (professional services automation); the managed security services sector; and more.
Hurricane Florence Flooding Complicates Disaster Recovery, Business Continuity
Amid Hurricane Florence rain, flooding and power outages, technology companies and organizations like CompTIA, Continuum, Cytracom and Datto activate various disaster recovery and business continuity efforts.
Zendesk Acquires Base: ITSM Meets SMB Salesforce Automation Software
Zendesk acquires FutureSimple Inc. and Base, a small business salesforce automation software platform, CEO Mikkel Svane confirms. The move further blurs the line between IT service management (ITSM) and sales team automation.
How to Integrate Datto Autotask PSA and Google G Suite
Goolash Automaker integrates customer billing between Autotask PSA (from Datto) and Google G Suite. Here’s how.
5 Channel Partner Updates: Friday 31 August 2018
Today’s channel partner news involves SAP on AWS migration services; Autotask PSA & Google G Suite integration; N2WS & Veeam cloud backup for AWS; CoreDial contact center for partners; DoubleHorn resells Alibaba Cloud; Office 365 licensing terms; and more. Sip up.
MSP? Deliver Better Service with a Remote Monitoring and Management Tool
Investing in remote monitoring and management (RMM) software is the best way for MSPs to proactively address customers’ IT issues as they emerge, rather than after they happen. Datto explains key RMM software considerations.
IT Glue’s GlueCon Panel of Titans: Submit Your Questions
Got a question for Arnie Bellini, Chris Day, Michael George, Austin McChord, Gary Pica or Fred Voccola? Submit it here — even anonymously — and perhaps we’ll cover it during IT Glue’s Panel of Titans at GlueCon 2018.