"Bob Penland" Posts

George Mach, Gary Pica Explain Apex IT Group Transformation, MSP Ownership Transition

How Apex IT Group CEO George Mach (holding scissors) tapped financial partners & mentors (Gary Pica, Howard Borochaner & Bob Penland) to build a top-notch MSP. And how Mach ultimately acquired 100% of the business.

TruMethods Schnizzfest 2018: How MSPs Can Differentiate for Technology Success

As the managed services provider (MSP) ecosystem surges to 40,000 or more companies, how can you differentiate? TruMethods CEO Gary Pica shares answers at the Schnizzfest 2018 conference in Philadelphia.

TruMethods Schnizzfest 2017

TruMethods Schnizzfest 2017 conference information, including dates, location, agenda, keynote speakers, sponsors, costs, registration links and more.

coffee wednesday

5 Channel Partner Updates: 14 June 2017

Updates: Altaro, BlackMesh, Contegix, Evolve IP, IBM Cloud, Ingram Micro, Monnit, SSH, Tech Data & TruMethods Executives Gary Pica and Bob Penland.

Case Study: Gary Pica’s Current MSP Business

It’s time to take a closer look at Apex IT Group, a managed services provider (MSP) owned by George Mach, Howard Borochaner, Gary Pica and Bob Penland.

Live MSP Blog: TruMethods Schnizzfest 2016

CEO Gary Pica, CTO Bob Penland & the TruMethods team rally managed services providers in Philadelphia. The latest MSP trends emerge at Schnizzfest 2016.

Crowd Concert Spotlight Stage Concert

Top 10 Channel Partner Conferences for June 2016

Organize your June 2016 travel schedule for the top 10 channel partner conferences & summits. Key destinations — and surprises — for MSPs & VARs.

Why MSPs Keep Launching Software Companies

ARRC Technology, ConnectWiseIT, Compuquip, BestMacs, inhouseIT, Nemsys and TruMethods are MSP market experts that spun out software companies. Here’s why.

What Makes a Good Business Partner?

Jobs and Wozniak. Gates and Allen. Wilbur and Orville. Ben and Jerry. Hewlett and Packard. Page and Brin. Can you really build a business on your own?

help desk

Time for MSPs to Abandon Service Level Agreements?

Instead of focusing on service level agreements (SLAs), managed services providers (MSPs) must shift their focus to customer alignment. Here’s how.