"best practices" Posts

How to Enforce a Zero Trust Policy—Starting With the Basics

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ConnectWise CISO Patrick Beggs shares need-to-know basics about zero trust, including what it is and how to enforce a zero trust policy.

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Are Your Sales People Asking Customers the Right Questions?

Too often, sales peoples’ questions don’t help them or their customers learn and grow. David Brock explains how to ask the right questions.

5 Best Practices for a Solid Incident Response Plan

These tips will help you document solutions for repeat incidents, ensure a quicker resolution time and lower risk for your customers.