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"Amazon Connect" Posts

TTEC Acquires Amazon Connect, AWS Cloud Partner VoiceFoundery

TTEC, which provides Customer Experience as a Service (CXaaS), acquires Amazon Web Services (AWS) partner VoiceFoundery.

5 Channel Partner Updates: Tuesday 28 July 2020

Today’s channel partner program & MSP news involves Amazon Connect, ChannelAssist, Commvault, Deloitte, Gearset, Leasweb, Megaport, Net2phone, Pax8, RingCentral, TBI, Unqork & more.

Connect Managed Services Acquires Amazon AWS Call Center Specialist

Connect Managed Services acquires CoolHarbour, an Amazon Web Services (AWS) contact center expert. Another deal involves UVN for a United States technology services push.

AWS Amazon Connect Contact Center: Your Next Help Desk?

Amazon Web Services launches Amazon Connect, a cloud-based contact center. It integrates with Salesforce, Zendesk and Zoho. But where’s ServiceNow?