"AI" Posts

How Big Data and AI Work Together

In a world inundated with growing volumes of data, embracing tech like big data and AI are a great way to change the game. Synoptek explains.

ProArch Acquires Microsoft Partner iV4

ProArch acquires fellow global cloud consulting and engineering firm and Microsoft Gold Partner iV4.

seattle

Sia Partners Acquires Management Consulting Firm Loft9

Sia Partners, an independent management and AI (artificial intelligence) consulting firm, acquires Loft9, a Seattle-based management consulting firm.

Venture Capitalists Bet $38M on Aspiring MSP Disruptor Called Electric

Electric builds chat bots & automated systems to disrupt traditional managed services providers (MSPs). Venture capitalists bet $38 million on the MSP disruption strategy.

Gartner’s Top 10 Emerging Business Risks Q2 2018 And Mitigation Strategies

Gartner’s Top 10 Emerging Risks of Q2 2018 including cloud services, GDPR compliance, social engineering, artificial intelligence (AI) talent shortages and more. Here’s how channel partners can mitigate the risks for themselves and customers.

Smartphone Unified Communications

Artificial Intelligence-Fueled Customer Service: AI Delivers Real Results

Even at this early stage, artificial intelligence is having measurable impact on pre-sales, customer onboarding and post-sales customer service.

AI: Artificial Intelligence Will Fundamentally Transform Customer Service

Instead of replacing humans entirely, artificial intelligence (AI) will enhance agents’ skills & allow them to focus their attention beyond routine tasks.

Will Artificial Intelligence (AI) Replace Technology Jobs, IT Careers?

A new report, titled “How Automation is Changing Work Choices: The Future of IT Jobs in India,” explores how Artificial Intelligence may impact IT careers.

Artificial Intelligence AI

Developers: Will Artificial Intelligence Run You Out of Your Job?

Artificial Intelligence (AI) will change the way you program and build applications as well as the applications themselves. Forrester Research explains.

Acronis Strategy: Emulate Microsoft Service Provider Licensing

How Acronis transformed from backup to software-defined storage while leveraging Microsoft’s SPLA playbook. CEO Serguei Beloussov & CMO John Zanni explain.