CE2E Resource Library

Why this matters for partners: Tangible ROI and productivity gains: Forrester’s analysis of Microsoft 365 Copilot for SMBs projects an ROI of 132% to 353% within three years. The market can never be more ready: >75% are already using AI at work and 79% of SMBs plan to implement agents in t he next 12-18 months, with 24% of SMBs already us...

Anticipate and meet your clients’ identity security needs In the fast-paced world of Managed Services Providers (MSPs), efficiency is key. Juggling multiple clients’ IT and security needs can be challenging, especially when it feels like running separate IT departments for each one. See how MSPs can streamline their operations with Duo, ensurin...

The Managed Service Provider (MSP) industry is experiencing rapid growth, driven by increasing demand for comprehensive IT and security solutions in a driving cybersecurity landscape. However, as MSPs expand their services and client base, they face mounting challenges in managing complex environments, ensuring security efficacy, and maintaining e...

Why this matters for partners: Surging cloud adoption 60% of companies were running more than half their workloads in the cloud as of 2023 for better agility, innovation, security, and cost economics. Stuck on legacy infrastructure: 60% of IT leaders say their current infrastructure is holding back AI progress.  2x Higher revenue growth:...

Your clients’ biggest security gaps are hidden within their sprawling ecosystem of vendors, suppliers, and SaaS applications. While most organizations struggle to manage this exposure, service providers have a massive opportunity to step in and lead. This guide outlines the significant market opportunity that third-party risk management (TPRM) ...

Building out strategic cyber advisory services, whether you deliver them as vCISO, fractional CISO, or as part of a broader security program management strategy, doesn’t have to be complicated. Many MSPs and MSSPs recognize the value of shifting from technical delivery to strategic advisory, but knowing exactly where to begin can hold you back. ...

The latest OpenText Cybersecurity data highlights today’s threat landscape, including the growth of malware, the impact of ransomware, and the scale of phishing attacks. Key Insights: One data breach can cost $4.4 – Beyond the immediate loss, a single breach can have lasting financial consequences. Only 15% of companies recover from rans...

AI is reshaping the economics of cyberattacks. As adversaries automate reconnaissance, social engineering, and lateral movement, reactive, alert-driven security models are falling behind, especially for MSPs supporting complex SMB environments. This report outlines a practical resilience framework built on three pillars: minimizing exposure, re...

The 2025 Threat Report examines how today’s threat landscape is evolving and why attackers are increasingly targeting gaps in visibility, posture, and response rather than relying on traditional malware alone. Based on real-world telemetry and incident data, the report highlights the techniques, trends, and attack paths shaping modern cyber risk. ...

In 2026, MSPs are on the front line of an increasingly aggressive and automated threat landscape. Cyberattacks are no longer isolated security incidents but operational crises that affect client uptime, compliance obligations, and long-term trust. As attackers use AI to scale identity abuse, ransomware, and social engineering, relying on EDR or al...

Millions of corporate credentials are exposed every week – with Identity Exposure Management, you can drastically reduce the chances of a business-disrupting breach. With actionable and automated remediation workflows, you’ll be able to proactively manage identity exposures and shrink response times, allowing you to sleep soundly at night.

Discover how Cisco Duo enhances security and productivity with its robust, user-friendly access management solutions. Featuring multi-layered defenses, adaptive multi-factor authentication (MFA), and role-based access control (RBAC), Duo simplifies secure access for managed service providers (MSPs) and their clients. Key benefits include phishing-...

Discover the Duo Managed Service Provider (MSP) Program, designed to empower partners with Duo’s cloud-based, multi-tenant architecture for securing customer environments swiftly and efficiently. Addressing the critical need for robust multi-factor authentication (MFA) solutions, Duo’s MSP Program ensures only trusted users and devices access prot...

In 2024, the leading vertical market managed services providers (MSPs) achieved an impressive milestone, collectively generating $2.46 billion in revenue, marking an 11.1% growth amid challenging economic conditions. The annual ChannelE2E Top Vertical Market MSPs list, now in its ninth year, has become a trusted industry benchmark, celebrating ...

Welcome to the Top 100 Vertical Market MSPs™ 2023 Edition. The research and corresponding list are based on a worldwide survey of managed service providers, conducted in November 2022 through April 2023. Rankings are based on annual recurring revenues in specific vertical markets for fiscal year 2022. This is our eighth annual research report. ...

Welcome to the Top 100 Vertical Market MSPs™ 2022 Edition. The research and correspondinglist are based on a worldwide survey of MSPs, conducted in Q4 2021 through January 2022.Rankings are based on annual recurring revenues in specific vertical markets for fiscal year 2021.This is our seventh-annual research report. The results reveal that the...

Welcome to the Top 100 Vertical Market MSPs™ 2021 Edition. The research andcorresponding list are based on a worldwide survey of MSPs, conducted in Q4 2020through January 2021. Rankings are based on annual recurring revenues in specificvertical markets for fiscal year 2020. This is our sixth-annual research report. The results reveal that the b...

MSPs continue to expand into public cloud markets, and platform providers such as AWS, GCP and Microsoft Azure continue to expand their MSP partner programs. Cloud services have become the de-facto standard for managing hybrid workforces during the coronavirus pandemic. Whether the pandemic subsides or re-intensifies, MSPs realize end-customer dem...

Welcome to the Top 100 Vertical Market MSPs™ 2020 Edition. The research and corresponding list arebased on a ChannelE2E™ editorial coverage and worldwide survey of MSPs, conducted in Q4 2019 through January 2020. Rankings are based on annual recurring revenues in specific vertical markets for fiscal year This is our fifth research report.

Amid ChannelE2E’s growing readership, we’ve expanded our findings to identify and examine trends across the world’s Top 250 Public Cloud MSPs. The number of certified public cloud MSPs is expected to enjoy strong market growth as customers continue their migrations from on-premises network, storage and compute to public cloud alternatives. That sh...

Welcome to the Top 100 Vertical Market MSPs™ 2019 Edition. The research and corresponding list arebased on a ChannelE2E™ editorial coverage and worldwide survey of MSPs, conducted in Q4 2018through January 2019. Rankings are based on annual recurring revenues in specific vertical markets. This is our fourth-annual research report.

Welcome to the Top 100 Vertical Market MSPs™ 2018 Edition. The research and corresponding list arebased on a ChannelE2E™ editorial coverage and worldwide survey of MSPs, conducted in Q4 2017through January 2018. Rankings are based on annual recurring revenues in specific vertical markets.

Welcome to the Top 100 Vertical Market MSPs™ 2017 Edition. The research andcorresponding list are based on a ChannelE2E™ worldwide survey of MSPs, conductedin Q1 2017. Rankings are based on annual recurring revenues in specific vertical markets.

Welcome to the Top 100 Vertical Market MSPs™ 2016 Edition. The research andcorresponding list are based on a ChannelE2E™ worldwide survey of MSPs, conductedin Q1 2016. Rankings are based on annual recurring revenues in specific vertical markets.