Tonight's Guest: Dan Fox, senior product manager, WebrootGood evening, channel partners. Welcome to our latest ChannelE2E Podcast, featuring Dan Fox, senior product manager for Security Awareness Training at Webroot. We discuss:
How MSPs can educate their customers about phishing and other cyber threats.
How partners can monetize that training.
How those MSPs can measure the effectiveness of that training, and show value to customers every month.
Podcast: Listen Here
Here's the conversation:
Here's what we cover:
0:00: Overview and intros
0:28: Internal and external threats and exposures explained
1:25: Employees: An obvious doorway for hackers to target
2:37: Why MSPs should drive customer education and awareness training
4:24: The steps MSPs can take to actually raise customer awareness
5:48: Webroot Security Awareness Training Service: Core focus areas and capabilities
7:20: How MSPs can monetize training within their managed security services.
9:18: How MSPs can measure and communicate the effectiveness of security training to customers.
10:48: First steps & free trial for MSPs to get started with security awareness training (hint: http://www.webroot.com/awareness)
Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.
