Content, Content

Podcast: SMB Technology Trends — What Dell Expert Network Members and MSPs Need to Know

studio microphone isolated on dark background with neon lighting and space for text. 3d render

studio microphone isolated on dark background with neon lighting and space for text. 3d render

At first glance, some familiar trends -- remote work, cloud computing, data protection, cybersecurity -- continue strong in the SMB technology market. But take a closer look and you'll see some key nuances that you may have previously overlooked, according to Katy Drozd, a complex solutions specialist at Dell Technologies.

Indeed, partners raced to set up remote network systems for customers when the global pandemic began. Fast forward to mid-2022, and those partners are now seeking new ways to harden, protect and scale those hybrid networks. But that's not all. MSPs within the Dell Expert Network are finding net-new customers that are just launching their businesses, while revisiting older customers that want to modernize their systems, Drozd points out in this ChannelE2E podcast:

The conversation covers:

  • 0:00 - Introductions -- Katy Drozd's role at Dell Technologies.
  • 0:47 - How key trends -- mobile, remote work, cloud and more -- provide partner challenges and opportunities.
  • 3:48 - Moving beyond the initial remote work trend to really harden and optimize hybrid networks.
  • 5:17 - Helping partners to understand what moves off-premises, what stays on-premises and why, and then integrating it all together.
  • 7:33 - Understanding Dell APEX as-a-service from the enterprise down to the SMB sector. Getting started with on-demand backup.
  • 9:34 - Connecting the small business dots between backup and security.
  • 11:35 - SMB technology trends for Dell partners: What's next for the rest of 2022?
  • 13:32 - The rise of net-new businesses and the reinvention of old businesses: The modernization continues.
  • 15:11 - Learning more about the Dell Expert Network from Katy Drozd's peer, Kelly Riggen.
  • 16:14 - Reach out to [email protected] for more info about the Dell Expert Network.
  • 16:36 - Conclusion.
    • Joe Panettieri

    Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.

    Related

    You can skip this ad in 5 seconds