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Podcast: Liongard CEO Joe Alapat

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Author: Joe Alapat, CEO, Liongard
Joe Alapat, CEO, Liongard

Welcome to the ChannelE2E podcast. Today's topic: How can an MSP compete more effectively against rival MSPs -- regardless of business size, and especially during the current M&A wave?

The short answer involves true automation, according to our podcast guest -- Liongard CEO Joe Alapat. Dig a little deeper into the automation conversation, and the next big MSP opportunity may involve Custom Actionable Alerts. -- a new way for partners to control how they automate information gathering and IT management.

Now, here's the conversation

Podcast: Listen Here…

The conversation covers:

  • 0:00 -- Overview and introductions.
  • 0:28 -- Potential use cases for Liongard within an MSP business.
  • 2:39 -- MSP market trends (particularly M&A) and the way automation levels the playing field.
  • 4:20 -- A closer look at automation amid MSP M&A.
  • 5:55 -- The next step in MSP automation: Custom Actionable Alerts.
  • 8:25 -- Where Liongard Roar fits in the overall MSP software platform market -- especially relative to RMM (remote monitoring and management) tools.
  • 10:47 -- More MSP use cases for Liongard Roar and Custom Actionable Alerts.
  • 14:00 -- How Liongard's MSP partners share automation ideas and best practices.
  • 15:20 -- Where MSPs can find more information, and what you'll find on the Liongard website.
  • 16:16 -- Conclusion.
Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.