SupportNinja: Outsourcing for Startups
SupportNinja has IT outsourcing support teams in Austin, Texas and Clark, Philippines. The company's service catalog for startup clientele spans:BV Investment Partners Acquires SupportNinja: Executive Perspectives
In a prepared statement about the deal, Matt Kinsey, senior managing director of BV Investment Partners, said:"SupportNinja has made outsourced customer experience management and technical services more attractive to companies through their advanced technology, an ability to scale quickly, proven issue resolution capabilities, and customized solutions for dynamic companies. This represents another founder-oriented transaction for BV and we look forward to partnering with CEO Connor Tomkies to leverage BV's experience in scaling similar businesses to add value to SupportNinja."
"We are extremely proud of the company we have built alongside the founder, Cody McLain, and to have worked with him to build SupportNinja into an industry leader. Our culture is aligned with dynamic high growth companies and we look forward to partnering with the BV team to further invest in our business to enhance security measures, our tech-enabled service offerings, and expand geographically."
"SupportNinja operates in high growth market sectors and has significant opportunities to grow within its impressive base of existing customers, while continuing to provide their top-tier services to additional high growth and disruptive businesses. To further the company's growth, we are also targeting strategic acquisitions to expand scale, solution offerings, geographies, and client types."