Unified Communications

Broadvoice Acquires Contact Center Solutions Provider GoContact

Combined Broadvoice & GoContact offers hosted voice, unified communications & contact center as a service (UCaaS & CCaaS).

BCM One Acquires UCaaS Service Provider WCS

BCM One, backed by private equity firm Thompson Street Capital Partners (TSCP), acquires Wholesale Carrier Services (WCS) for voice & data network expertise.

Zoom Acquires Cloud Contact Center as a Service Five9

Zoom Video Communications acquires Five9, a provider of cloud-based contact center software that’s delivered as a service (SaaS).

Zoom to Acquire Kites for Real-Time Language Translation

Zoom will acquire Karlsruhe Information Technology Solutions (Kites); video conferences to gain real-time language translation software.

PE-Backed IT Advisory Firm Upstack Acquires Cloudwirx Inc

Private equity-backed IT advisory firm Upstack has acquired Cloudwirx Inc., a global technology infrastructure solutions firm.

Aruba Announces Wi-Fi 6E Access Points

Aruba Networks has announced the market’s first enterprise-grade Wi-Fi 6E solution set, available in the third quarter 2021.

Macquarie Capital Acquires Cisco Partner Wavenet

PE firm Macquarie Capital has acquired Wavenet, a British Cisco Cloud and managed services certified partner with over 200 employees.

Smartphone Unified Communications

Vonage Revamps Partner Program for Strategic Growth

Vonage redesigned its channel partner program and partner experience portal as a part of the company’s strategic growth plan.

Verizon, RingCentral Announce Unified Communications Solution Partnership

Verizon Business and RingCentral announced a UC partnership to bring cloud-based unified communications to enterprise businesses.

Smartphone Unified Communications

Mitel Introduces Enhancements to Partner Program

Mitel is enhancing its global partner program with resources, training, tools and incentives reflecting demand for cloud solutions.