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Gartner Magic Quadrant 2016: Network Performance Monitoring & Diagnostics

Gartner Magic Quadrant Leaders

Leaders sorted alphabetically…

NetScout Systems (Fluke Networks)

  • netscoutGartner Strengths: “Fluke’s current offering and strategy are focused on providing powerful root cause analysis capabilities, coupled with an easy-to-use platform for the network engineer. Visual TruView is a single appliance-based product, but allows the configuration of different personalities so the customer can repurpose and use each appliance for multiple types of data acquisition. Fluke’s strong presence in the EMEA and APAC markets is synergistic with NetScout’s extensive North American coverage.”
  • Gartner Cautions: “The overlapping functionality between NetScout’s and Fluke’s product lines and potential integration challenges may challenge Fluke’s ability to execute against its roadmap. Fluke Networks has demonstrated limited ability to harvest business and transaction intelligence from its data sources, with little extensibility or programmability support. Gartner has observed that marketing remains a challenge for Fluke, with messaging not well targeted toward senior management, and with minimal messaging around its position in NetScout’s product line.”
  • ChannelE2E Spin: Fluke mainly targets financial services, the federal government, healthcare and industrial automation customers. The company briefly mentions service provider opportunities but the information is extremely difficult for the average site visitor to find.


  • riverbedGartner Strengths: “Technical breadth and depth are often cited as key differentiators in competitive evaluations. Corporate reorganization has led to a tighter alignment between Riverbed’s core SteelHead line of business and SteelCentral, both technically and commercially. SteelCentral Portal offers a consolidated application and network dashboard view of several interrelated and dependent resources.”
  • Gartner Cautions: “Personnel churn has been observed throughout 2015 in parallel with leadership and organizational changes, creating some disruption. While we have seen improvements in scalability, Riverbed’s SteelCentral NPM product has seen limited innovation in 2015. Despite progress made with SteelCentral Portal, users are still required to navigate multiple underlying SteelCentral NPM products with varying GUIs and workflows.”
  • ChannelE2E Spin: Riverbed has a long-established channel partner program that spans roughly 3,000 VARs, integrators, service providers and more.

Viavi Solutions

  • viaviGartner Strengths: “Responsiveness to customer demands is demonstrated through the delivery of a software and portable edition of GigaStor to help address limited deployment options. Viavi’s Matrix NPB is appealing to small-scale enterprises looking for NPMD and NPB capabilities from the same vendor. Packet capture and inspection (via GigaStor) capability is well-regarded by Viavi clients.”
  • Gartner Cautions: “Significant ownership upheaval and senior management churn appear to be slowing down the ability of the performance management BU of Viavi to execute on its vision and strategy. The NPMD solution requires multiple components with differing user interfaces that are not consistent across products. Viavi’s primary focus is the service provider vertical, which is not in alignment with Observer’s core enterprise user base.”
  • ChannelE2E Spin: In addition to a solution provider partner program, Viavi works closely with wireline, wireless and cloud service providers.

That’s all for this particular Magic Quadrant report.

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