Details about a new RMM release, NinjaRMM 4.6, surfaced June 10 on the software company’s website. New capabilities and features include:
Enhanced scripting for MSPs to simplify automated alerts, ticketing and more.
API 2.0 for deeper integrations with third-party software — including some nifty enhancements for PSA (professional services automation) integrations. (Ask NinjaRMM for the specific details).
Enhanced remote access security to ensure end users can more closely permit or deny remote control sessions.
More localization including support for Spanish language users.
Odds and Ends: Other enhancements involve user interface refinements to further speed productivity.
NinjaRMM also vowed to maintain a “rapid release” cadence, and hinted that Linux support is also coming soon. Kodie Dower disclosed the enhancements and forthcoming Linux support in a company blog.
Why Linux?: The forthcoming Linux capabilities reinforces a key point: NinjaRMM has expanded beyond small business MSPs to engage midmarket and enterprise customers — including service providers and corporate IT departments, which frequently run Linux workloads on-premises or in the cloud.
NinjaRMM CEO Salvatore Sferlazza
The Linux support could be particularly important amid the coronavirus pandemic and resulting economic recession. During recessions, some midmarket and enterprise IT departments have been known to outsource more IT services to MSPs. The Linux support could make NinjaRMM’s MSP base even more attractive partners for outsourced IT services, ChannelE2E believes.
NinjaRMM Growth, Expansion
NinjaRMM, led by CEO Sal Sferlazza, has grown rapidly in recent years. As of March 2020, the software company: