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IT Management

ChannelE2E provides news and trends on IT management for CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.

ServiceNow Paris Embraces Telecom Service Providers

ServiceNow Paris release targets business continuity, hardware asset & telecom service management features, among other improvements.

PagerDuty Acquires DevOps Automation Software Firm Rundeck

PagerDuty acquires Rundeck for automated incident response tools that serve DevOps, engineering, IT, customer service, security, and more.

Kaseya’s Potential IPO: Call It A Milestone, Not An Exit

Kaseya is ramping up for a potential IPO (initial public offering). But if the IPO happens, don’t call it an exit. Instead, call it a business milestone. Here’s why.

FirstLight Acquires SolarWinds MSP Partner TruePath: Done Deal

Fiber-optic network services provider FirstLight gains managed IT services capabilities; acquires SolarWinds MSP partner TruePath Technologies.

LogMeIn Buyout Completed; IT Management Provider Goes Private

Private equity firms Francisco Partners & Evergreen Coast Capital complete LogMeIn acquisition. IT management software provider goes private facing business headwinds, intensified competition.

Quest Software Acquires Microsoft Office 365 Migration Specialist Binary Tree

Quest Software, backed by private equity firms Francisco Partners & Elliott Management, acquires Microsoft Office 365 cloud migration specialist Binary Tree.

IT By Design Launches Multiple Services To Help MSPs

IT By Design, which provides NOC, help desk and talent services to MSPs, unveils multiple offerings to help MSPs accelerate their businesses.

ServiceMax Asset 360 for Salesforce: Field Service Management Simplified?

ServiceMax Asset 360 for Salesforce Field Service will improve visibility into equipment performance & keep critical assets running, the companies say.

MSP Market Shift: From Infrastructure to SaaS Application Management?

Augmentt (from N-able veterans Gavin Garbutt & Derik Belair) & SaaS Alerts each launch SaaS application management tools for MSPs. Here’s why.

Private Equity and IT Management Software: TA Associates Invests In Ivanti

Private equity firm TA Associates invests in Ivanti, the IT management & cybersecurity software provider. Clearlake Capital remains prominent Ivanti investor.