IT Management
ChannelE2E provides news and trends on IT management for CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.
Naverisk Buyer Committed to MSPs, RMM, IT Services
As Apax Partners acquires ECi Software Solutions & its Naverisk business, the commitment to MSPs & IT services software continues, a spokesperson says.
AWS Migration Hub: One Portal for Amazon Cloud Migration Tools
AWS Migration Hub features cloud migration tools from Amazon, Racemi & CloudEndure. More ISV tools are coming. Will partners & customers sign into portal?
More PSA Software Companies Seek MSP, IT Services Spotlight
Mavenlink, Kimble and Promys PSA each claim recent wins in the professional services automation (PSA) software market. But how big are the victories?
Kaseya Traverse 9.5 Reinforces Network, Cloud and Data Center Monitoring
Kaseya Traverse 9.5 reinforces renewed emphasis on MSP network, cloud and data center monitoring across distributed customer systems.
Remote Control, Service Desk Software Integration: 4 Tips for MSPs
Four things MSPs and IT service desks should look for when selecting an integrated ticketing and remote control software system.
Cloudian, Datos IO Launch Storage and Data Management Partner Programs
Two companies in slightly different markets, Cloudian & Datos IO, launch partner programs to address the increasingly complex world of data management.
Multilingual Support for Help Desks, Service Desks: Necesitas?
Multi-language support could become the norm on service desks, according to HDI and Lionbridge research. Can small MSPs & VARs keep up?
Oracle Blends Hybrid Cloud, Managed Services for Customer Data Centers
Oracle (ORCL) expands hybrid cloud and associated managed services directly into customers’ on-premises data centers.
Do Chatbots Have a Place In Today’s Service Desk?
Freshworks, maker of Freshdesk, acquires a chatbot solution. It’s the latest in the growing trend toward service desk chatbots.
SolarWinds MSP Unveils Mobile App for Google Android, Apple iPhone iOS
SolarWinds MSP Manager mobile app enhancements for Google Android and Apple iPhone iOS devices improves ticket management and more for MSPs.