MSP Automation, AI Chatbots and Service Desks: Triafy Arrives
To boost profit margins, MSPs must become more operationally efficient. Triafy President Gerwai Todd wants to help. He’s armed with AI chatbot technology. Here’s what’s next.
Moveworks Funding Fuels AI, IT Service Desk Automation
Moveworks Series B funding fuels artificial intelligence (AI) for IT support automation & service desk ticket resolution. Will enterprise push reach MSPs?
ConnectWise IT Nation 2019: 10 Potential MSP Market Disruptions
ConnectWise IT Nation Connect 2019: Major MSP market shifts will involve acquisitions, chatbot automation, SOC as a Service, risk mitigation, private equity & more.
5 Channel Partner Updates: Tuesday 16 July 2019
Today’s channel partner news involves Amy Kardel, AT&T, BitTitan, CompTIA, Gerwai Todd, PrestoTech, Riverbed Aternity, Triafy MSP automation & more.