5 Channel Observations: 18 Sept.
Good morning, channel partners. Here are five technology news observations, insights, chatter, rumors and gossip to start your day for Friday, Sept. 18, 2015. Actually, today’s update involves 15 items for VARs, managed services providers (MSPs), cloud services providers (CSPs) and total service providers (TSPs) to sip on. 15. CompTIA Research: Although IT professionals face new challenges […]
PSA Becomes Services Resource Planning
Back around 2013, I suggested that the standalone markets for PSA (professional services automation) and RMM (remote monitoring and management) software had ended. The market, I theorized, was transforming into a total business management (TBM) play. I think I was at least half-right. The part I missed? PSA has also evolved toward so-called Services Resource […]