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"Total Business Management" Posts

Coffee Friday

5 Channel Observations: 18 Sept.

Good morning, channel partners. Here are five technology news observations, insights, chatter, rumors and gossip to start your day for Friday, Sept. 18, 2015. Actually, today’s update involves 15¬†items for VARs, managed services providers (MSPs), cloud services providers (CSPs) and total service providers¬†(TSPs) to sip on. 15. CompTIA Research: Although IT professionals face new challenges […]

Puzzle Pieces Globe

PSA Becomes Services Resource Planning

Back around 2013, I suggested that the standalone markets for PSA (professional services automation) and RMM (remote monitoring and management) software had ended. The market, I theorized, was transforming into a total business management (TBM) play. I think I was at least half-right. The part I missed? PSA has also evolved toward so-called Services Resource […]