"SolarWinds Service Desk" Posts

Coffee Thursday

5 Channel Partner and MSP Updates: Thursday 15 October 2020

Credit: Getty Images

Today’s channel partner & MSP news involves Datto IPO valuation target, HP managed print services, JumpCloud, SolarWinds Service Desk, Sophos, Ulistic & more.

Salesforce Invests In Tanium, Counters ServiceNow: Help Desk, RMM Cloud War?

Salesforce-Tanium help desk software counters ServiceNow. Plus, Tanium RMM (remote monitoring & management) & endpoint security supports MSPs & MSSPs.

SolarWinds Service Desk Enterprise vs ServiceNow, Zendesk: Emerging Showdown

SolarWinds Service Desk Enterprise counters ServiceNow & Zendesk in IT service management (ITSM) market. Will MSP software showdown eventually surface as well?

SolarWinds Points to MSP Security, Service Desk Momentum

Credit: Joe Panettieri

SolarWinds CEO Kevin Thompson describes MSP endpoint security & Service Desk software momentum. Will ITSM competition vs ServiceNow intensify?

coffee wednesday

5 Channel Partner Updates: Wednesday 23 October 2019

Today’s channel partner news involves Aligned Energy, CMIT Solutions, ConnectWise, Continuum, D&H, Datto, IGEL Technology, LucidLink, Riverbed, SAP, Sayers, ServiceNow, SolarWinds, Verizon & more.

ServiceNow Hires Former SAP CEO Bill McDermott

ServiceNow hires former SAP CEO Bill McDermott. What IT service management (ITSM) partners need to know. And how SolarWinds Service Desk wants to capitalize.

SolarWinds Service Desk Counters ServiceNow ITSM; Not PSA

Credit: Joe Panettieri

SolarWinds Service Desk counters ServiceNow in IT service management (ITSM). Offering does not involve PSA (professional services automation) for MSPs.

Live Blog: ServiceNow Knowledge 2019 News

ServiceNow Knowledge 2019 news: Google Cloud partnership’s $10 billion sales goal; engaging financial departments with Deloitte; and a new partner program. Updated May 8.

5 Channel Partner Updates: Tuesday 30 April 2019

Today’s channel partner news involves Axcient, Bitdefender, bvoip, Commvault, Compliancy Group, ConnectWise, GTDC CEO Frank Vitagliano, SolarWinds MSP, VMware & more.

SolarWinds Service Desk vs ServiceNow for IT Service Management

Credit: Joe Panettieri

SolarWinds Service Desk counters ServiceNow in IT Service Management (ITSM) software market. Are ConnectWise Manage, Datto Autotask PSA, Kaseya BMS & MSP ticketing systems also targets?