"MSPs" Posts

More States Follow Louisiana’s Lead by Expanding Breach Notification Laws

MSPs need to understand how new breach notification laws can impact managed service providers & their end-customers, Axcient asserts.

Why Automation is Key if You’re Looking to Scale Your Business

If you’re an MSP that’s starting the business automation journey, focus on your help desk first, N-able’s David Weeks says.

Growing Microsoft 365 Backup Margins with an MSA Bundle Strategy

How cloud-based backup and disaster recovery (BDR) can improve Microsoft 365 profit margins for MSPs, according to Axcient.

Should Intune Be Part of Your Tech Stack? Time to Make a Choice

Where does Microsoft Intune potentially fit into an MSP’s business? N-able explains use cases for the cloud-based management service.

How to Have the Cybersecurity Conversation with Your Clients

Offer security assessments, then take these three steps to mitigate security risk for your managed services clientele, ConnectWise says.

Is It Ever Okay to Work for ‘Free?’ (Part I)

MSPs should consider these variables before offering discounts, free offers and other perks to new and/or existing customers, Zix AppRiver says.

12 Vital MSP KPIs to Measure and Monitor

To grow & scale your MSP business, develop a strategy that is guided by data and monitoring trends over time. ConnectWise explains how.

Top 3 Questions to Ask an ITSM Service Provider Before You Buy

If you’re looking for an ITSM service provider for your MSP, then ask every provider you contact these three key questions.

An MSP and SMB Guide to Disaster Preparation, Recovery and Remediation

It’s important for MSPs and SMBs to have a ransomware BC/DR plan in place so normal operations can resume as quickly as possible.

Planning Your Business Exit

Want to sell your MSP business at the highest valuation possible? Focus on predictable revenue, profits & liquid cash, AppRiver’s Kayla Sanderson asserts.