MSP Customer Retention: 6 Tips for QBRs (Quarterly Business Reviews)
During quarterly business reviews (QBRs), MSPs must demonstrate a complete understanding of their customers’ IT environments & business objectives.
How Automation Accelerates MSP Success
IT service delivery automation offers a clear path to stronger profits, reduced costs & a better customer experience. SolarWinds MSP explains how.
SolarWinds MSP Integrates Backup, RMM, PSA, Security
When SolarWinds MSP unveiled N-central 11 today, the launched focused most heavily on RMM-BDR integration. But PSA help desk & security moves are coming.
SolarWinds MSP: Unified LogicNow, N-able Product Road Map Coming
As SolarWinds MSP Leader Walter Scott preps to exit the company, he & team team members are developing a unified product roadmap for N-able & LogicNow MSPs.
Mid-Year Check-In: SolarWinds N-able GM JP Jauvin
SolarWinds N-able GM JP Jauvin describes the MSP software company’s top priorities for the rest of 2016, including next steps for the LogicNow buyout.
SolarWinds Buys LogicNow: Who’s Managing the M&A Deal?
Managing people, processes & products across the new SolarWinds MSP division won’t be easy. Enter names like Walter Scott, JP Jauvin & Alistair Forbes.
SolarWinds Buys LogicNow: Retains Key MSP Influencers, Makes Big Data Push
As SolarWinds buys LogicNow, LogicNow leaders like Walter Scott & Alistair Forbes remain in place. In addition to MSP software watch their big data push.
SolarWinds N-able N-central 10.2 Gains Remote Control Overhaul
N-central 10.2 includes MSP Connect, a remote control capability that leverages MSP Anywhere code. Is the line between RMM and remote control gone?
5 Channel Partner Updates: 8 Feb 2016
Today’s updates involve Autotask, Bomgar, SolarWinds N-able, Docker management, WhiteSource, Continuum, MSP acquisitions & much more.
SolarWinds N-able’s Next Moves (Hint: More Than MSPs)
GM JP Jauvin explains how three core SolarWinds N-able products will power MSPs and VARs of all sizes and business models.