"JP Jauvin" Posts

MSP Customer Retention: 6 Tips for QBRs (Quarterly Business Reviews)

During quarterly business reviews (QBRs), MSPs must demonstrate a complete understanding of their customers’ IT environments & business objectives.

How Automation Accelerates MSP Success

IT service delivery automation offers a clear path to stronger profits, reduced costs & a better customer experience. SolarWinds MSP explains how.

SolarWinds MSP Integrates Backup, RMM, PSA, Security

When SolarWinds MSP unveiled N-central 11 today, the launched focused most heavily on RMM-BDR integration. But PSA help desk & security moves are coming.

SolarWinds MSP: Unified LogicNow, N-able Product Road Map Coming

As SolarWinds MSP Leader Walter Scott preps to exit the company, he & team team members are developing a unified product roadmap for N-able & LogicNow MSPs.

Mid-Year Check-In: SolarWinds N-able GM JP Jauvin

SolarWinds N-able GM JP Jauvin describes the MSP software company’s top priorities for the rest of 2016, including next steps for the LogicNow buyout.

SolarWinds Buys LogicNow: Who’s Managing the M&A Deal?

Managing people, processes & products across the new SolarWinds MSP division won’t be easy. Enter names like Walter Scott, JP Jauvin & Alistair Forbes.

SolarWinds Buys LogicNow: Retains Key MSP Influencers, Makes Big Data Push

As SolarWinds buys LogicNow, LogicNow leaders like Walter Scott & Alistair Forbes remain in place. In addition to MSP software watch their big data push.

Remote Control Touch 2

SolarWinds N-able N-central 10.2 Gains Remote Control Overhaul

N-central 10.2 includes MSP Connect, a remote control capability that leverages MSP Anywhere code. Is the line between RMM and remote control gone?

Coffee Monday

5 Channel Partner Updates: 8 Feb 2016

Today’s updates involve Autotask, Bomgar, SolarWinds N-able, Docker management, WhiteSource, Continuum, MSP acquisitions & much more.

SolarWinds N-able’s Next Moves (Hint: More Than MSPs)

GM JP Jauvin explains how three core SolarWinds N-able products will power MSPs and VARs of all sizes and business models.