"Jonathan Crowe" Posts

Managed Services Websites: The Good, the Bad, the Ugly

The managed IT services market isn’t as wide-open as it used to be. Many MSPs call their local market very competitive. So what’s the best way to stand out?

7 Tactics for Getting More Referrals for Your MSP Business

Counting on client referrals as a primary driver of new business? Learn how MSPs can increase deal volume and frequency without seeming pushy or desperate.

Microphone Podcast 3

Podcast: NinjaRMM’s Jonathan Crowe on MSP Security

Jonathan Crowe, director of content and brand strategy at NinjaRMM, describes the evolving cybersecurity landscape for MSPs and key areas like Endpoint Detection & Response (EDR).

MSP Security by the Numbers

How MSPs (managed IT services providers) use endpoint detection and response tools for cybersecurity, according to NinjaRMM research.

How to Convert Break/Fix Customers to Managed Services: Do’s and Don’ts

Transitioning your IT business from a break/fix shop to a managed services shop is no small feat and often involves completely revamping the way you think.