"IT By Design" Posts

4 Elements of a Multilayer Cybersecurity Plan for Your MSP

MSPs can put stricter cybersecurity measures in place and drive down risk by leveraging these recommendations, IT By Design asserts.

4 Solid Finance Management Lessons for Small MSPs

How can small MSPs better track & manage their finances? Here are financial KPIs (key performance indicators) & priorities to keep in mind.

5 Channel Partner Program and MSP News Updates: 12 May 2021

Today’s channel partner program & MSP news involves Automation Anywhere, Cisco, Incentive Solutions, IT By Design, OneAffiniti, Redwood, Sedona Systems, SuperOps.ai, TeamViewer, VMware & more. Sip up.

3 Keys to Bringing Innovation Into Your MSP

Most MSPs focus on automation to drive profit margins. But the best MSPs emphasize innovation to drive revenue growth. IT By Design explains how to do so.

5 Updates: IT By Design, Nerdio, Thoma Bravo, Vipre and More for 13 April 2021

Today’s channel partner & MSP news updates involve Acronis, Aruba Networks, Avaya, Cyrisma, HPE, IT By Design, Nerdio, Qntrol, Semafone, Talend, Telarus, Thoma Bravo, VIPRE Security, Zoho and more. Sip up.

10 Most Read ChannelE2E News Stories: Week Ended 09 April 2021

ChannelE2E’s most read technology news this week involves AppRiver, Cohesity, Datto, GMS Live Expert, IT By Design, New Relic, Sherweb & more.

Four Ways to Turn That Low CSAT Around

If your CSAT (customer satisfaction) scores start to lag, you often can trace that back to struggling employees or teams. IT By Design explains how to get back on track.

10 Most Read ChannelE2E News Stories: Week Ended 02 April 2021

ChannelE2E’s most read technology news this week involves Cohesity IPO speculation; Intermedia IPO delayed; IT By Design; Microsoft; N-able spin-off filing; Sherweb buys GMS; UiPath IPO filing & more.

Effective Customer Onboarding: Three Tips for MSP Success

IT By Design, a Master MSP, describes how proper documentation, listening skills & QBRs ensure customer onboarding success & MSP customer retention.

Sherweb Acquires GMS for Outsourced MSP Help Desk, NOC Services

Sherweb acquires Global Mentoring Solutions (GMS) for white-labeled MSP help desk & NOC services. Counters IT By Design & ConnectWise Expert Services.