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"GMS Live Expert" Posts

Coffee Monday

5 Channel Partner Updates: Monday 13 May 2019

Today’s channel partner, MSP & CSP news involves Appsee, AT&T, GMS Live Expert VP Danny Obaseki, Tubonomic buys ParkMyCloud, ServiceNow buys AppSee, and more.

Coffee Monday

5 Channel Partner Updates: Monday 17 September 2018

Today’s channel partner news involves Dell Technologies shifting to public markets; GMS Live Expert & Inbay partnering on NOC and service desks; Linksys switches; SolarWinds MSP conference; IT Glue GlueCon; Cross River & ZenFi Networks mergers; Salesforce Financial Services Cloud & more.

GMS Live Expert: Kaseya Help Desk Deal for MSPs (And More)

GMS Live Expert and Kaseya integrate NOC and help desk services for MSPs. It’s part of a bigger GMS Live Expert strategy.

Collabrance’s “White Glove” IT Service for MSPs: A Closer Look

Collabrance, a Master MSP that offers help desk, NOC & sales support services to peer MSPs, points to strong customer satisfaction metrics.

Coffee Thursday

5 Channel Partner Updates: 11 May 2017

Updates: AlienVault, Computicate PSA, ConnectWise, GMS Live Expert, HP Inc. 3D Printers, Kaseya, SolarWinds MSP, Symantec, Synnex, Vertek, VMware & more.

Network Operations Centers (NOCs), Outsourced Help Desks for MSPs: Competition Heats Up

Pulseway enters crowded field that features Continuum, Collabrance, GMS Live Expert, Inbay, IT By Design (ConnectWise), Live Virtual Help Desk & NetEnrich.

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GreatAmerica Expanding Master MSP Sales, Help Desk Services for Partners

GreatAmerica Financial Services is doubling down on its Collabrance business, assisting channel partners & MSPs with help desk, NOC & sales support.

Technology Research: Help Desk Outsourcing Market Forecast

The market forecast for outsourced IT help desk services & global help desk automation tools, according to Technavio. Plus, help desk outsourcing for MSPs.

ConnectWise Inks Network Operations Center (NOC) Partnership

ConnectWise partners with IT By Design to deliver network operations center & help desk services to MSPs. But can it match Continuum’s NOC-RMM-BDR approach?

NOCs Pave Way for SOCs (Security Operations Centers)

NOCs (network operations centers) remain vital to MSPs. But the next monitoring wave — involving Security Operations Centers (SOCs) — is building quickly.