ServiceNow acquires FriendlyData & natural language query (NLQ) technology. Here’s how speech-driven search may change IT service management (ITSM) & help desks.
Today’s channel partner news involves Barracuda Networks; Centurylink & TCS named Expert Azure MSPs; ServiceNow buys FriendlyData; Helpshift; Tech Data vs Ingram Micro; SentryOne; SevOne; Sigfox; Spiceworks; Versa Networks; Trend Micro & Xerox.