"FreshDesk" Posts

Coffee Tuesday

5 Channel Partner Updates: 29 Dec 2015

Today’s update involves Intel’s data center strategy; cloud for financial services; help desk M&A; Cisco’s WiFi legal battle; and healthcare IT M&A.

Help Desk

Can Salesforce.com Dominate IT Help Desks?

In a world saturated with IT help desks, Salesforce.com is striving to build and promote a better mousetrap. It’s called Desk.com Business Plus ($125 per user per month) — an all-in-one customer support app designed for small and midsize businesses. Unveiled in late June/early July, the latest Desk.com offering features: Customer Health Monitor: Which helps service desks […]