"Fred Landis" Posts

How Field Service Leads the Charge for Improved Customer Experience

Yesterday’s “service as an afterthought” mentality has given way to “service as a differentiator and revenue generator” mantra. Capgemini explains.

cloud computing services

Moving CRM to the Cloud: Real Cost Savings?

What are the savings from moving CRM to the cloud? Every company asks the question when comparing on-premises to cloud costs. Capgemini shares perspectives.