The Myth of the “Single Decision Maker”
How many people are involved in the customer buying decision? David Brock of Partners in Excellence offers sales perspectives.
How Will You (Really) Measure Your Life?
It was supposed to be a conversation about infrastructure management. Instead, new LogicMonitor GM David Powell and I got sidetracked on family talk.
MSP, CSP Pioneer David Powell Joins LogicMonitor
TekLinks VP David Powell, an MSP & CSP expert, has joined LogicMonitor as GM of the infrastructure monitoring company’s service provider business.
Found: A Truly Next-Generation MSP
ChannelE2E has been scouring the market for MSPs that are monetizing DevOps. Not just a little. But as the core business. Well, we finally found one.
Top 10 Remote Monitoring and Management (RMM) Predictions for 2016
Remote monitoring & management (RMM) predictions for 2016 involving Kaseya, LabTech, LogicNow, Auvik, N-able, TruMethods & other shameless name drops.
Tomorrow’s RMM Isn’t RMM
The next leap for managed services providers (MSPs) involves DevOps and application performance monitoring. Here’s a look at the tools & first-mover MSPs.
What Is A Total Services Provider (TSP)?
Welcome to a new IT channel site, and a new term: Total Services Provider. But what exactly is a TSP — especially compared to managed services providers (MSPs), value-added resellers (VARs) and cloud services providers (CSPs)? And why is the TSP wave so darn important? Glad you asked. Generally speaking: VARs provide IT consulting and integration […]