"CRM" Posts

ServiceMax Launches Channel Program for ServiceMax Asset 360 for Salesforce

 ServiceMax’s new partner program is aimed at expanding the company’s implementations of its ServiceMax Asset 360 for Salesforce solution.

How to Evolve from Departmental to Unified CRM

The evolution to Unified CRM is the next chapter in customer engagement. Forrester Research’s Kate Leggett explains how to get there.

Deja Vu: Salesforce Ventures Fund Targets Cloud Consulting Firms

Salesforce Ventures launches $50 million Consultant Trailblazer Fund. Salesforce seeks to accelerate cloud consulting businesses & digital agencies.

Zendesk Acquires Smooch for Omnichannel Messaging and Cloud CRM Push

Zendesk acquires Smooch for omnichannel communications platform that works with WhatsApp, WeChat, email, SMS & more. $ZEN counters ServiceNow & Salesforce.

SWK Technologies Acquires Sage Partner PIT

SWK Technologies acquires Partners in Technology (PIT), a Sage Software reseller that generates about $1 million in annual revenue.

cloud computing services

Moving CRM to the Cloud: Real Cost Savings?

What are the savings from moving CRM to the cloud? Every company asks the question when comparing on-premises to cloud costs. Capgemini shares perspectives.