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"ConnectSmart" Posts

Why It’s Time to Shift to Real-Time KPIs

Small & midsize businesses (SMBs) that monitor real-time Key Performance Indicators (KPIs) are twice as successful as those that don’t. Are MSPs keeping up?

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LOGICnow LOGICcards: Is SMB Big Data Catching On?

LOGICnow unveiled LOGICcards roughly three months ago. Is the big data and machine learning system catching on with MSPs in the SMB channel?

What Is Business Intelligence for IT Service Providers?

Big data & business intelligence (BI) seem new to many IT service providers. But take a closer look. BrightGauge has been driving BI for MSPs since 2010.

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5 Channel Partner Updates: 16 December 2015

Today’s updates involve Google’s partner program; milestones at BrightGauge; Docker’s new partners; new Slack apps; MSP KPIs; and ServiceNow’s latest move.

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Business Intelligence, Big Data Reality Check at IT Nation 2015

Poke around. Listen closely. You’ll hear and see key BI, big data and machine learning updates for MSPs at ConnectWise’s partner conference. Here’s why.