"Cognitive Computing" Posts

Enhanced IBM Watson Marketing Platform Analyzes Customer Interactions

IBM adds new cognitive abilities to Watson Marketing Insights, the cloud platform that helps marketers understand and anticipate customer behaviors.

Automate Trouble Ticketing Management with Natural Language Processing

Natural Language Processing (NLP) solutions can increase the efficiency and quality of help desk ticket management systems. Capgemini explains how.

IBM Watson Surfaces at ConnectWise IT Nation 2016

CrushBank, backed by MSP veterans, has built an IT service desk atop IBM Watson technology. Can it turn heads at ConnectWIse IT Nation 2016?

IBM PartnerWorld: Beyond Analytics, Cloud

At IBM PartnerWorld Leadership Conference 2016, analytics will shift to cognitive computing. But can IBM engage ISVs & MSPs in a cloud ecosystem discussion?

Will Businesses Drown in Data?

How can you manage redundant, obsolete or trivial (ROT) data? Move over, Enterprise Content Management (ECM). Cognitive Computing is the new answer.

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Enter the Age of Automation

Managed services providers (MSPs) & VARs know IT automation. Next up: The convergence of IT automation, business process automation & cognitive computing.