Third-Party Relationships and Risk Management Explained
Why third-party risk management platform (TPRM) is critical for today’s outsourcing and partner relationships. Forrester Research’s Alla Valente explains.
Teleperformance USA Layoffs: BPO Provider Cuts 274 Jobs
Teleperformance layoffs involve 274 call center job cuts in Texas as the BPO (business process outsourcing) company refocuses on higher margin services.