"Business Process Outsourcing" Posts

Third-Party Relationships and Risk Management Explained

Why third-party risk management platform (TPRM) is critical for today’s outsourcing and partner relationships. Forrester Research’s Alla Valente explains.

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Teleperformance USA Layoffs: BPO Provider Cuts 274 Jobs

Teleperformance layoffs involve 274 call center job cuts in Texas as the BPO (business process outsourcing) company refocuses on higher margin services.