"Alistair Forbes" Posts

Harmony PSA Intros Co-Managed Service Desk for MSPs, End-Customers

HarmonyPSA version 4.19 allows MSPs to sell the professional services automation (PSA) application to end-customers. The result: Co-managed service desks.

Coffee Thursday

5 Channel Partner Updates: 18 May 2017

Credit: Getty Images

Updates: Alistair Forbes, Auvik Networks, Cloud Harmonics, Datto, John Tippett, Rubrik, ServiceNow, SolarWinds MSP, StoneFly Inc., Veeam, Workspot & more.

SolarWinds MSP: Unified LogicNow, N-able Product Road Map Coming

As SolarWinds MSP Leader Walter Scott preps to exit the company, he & team team members are developing a unified product roadmap for N-able & LogicNow MSPs.

10 Most Read Managed Services Provider (MSP) Blogs 1H 2016

ChannelE2E’s 10 most read managed services provider (MSP) blogs and news stories for 1H 2016, including ConnectWise, Kaseya, SolarWinds N-able & more.

LogicNow’s Next MSP Security Moves

Max Risk Intelligence could push MSPs beyond traditional endpoint security conversations. Next stop: Strategic discussions with chief compliance officers.

Password Security Lock

LogicNow Buys Risk Assessment Security Software

It sounds like MSPs and IT Pros will be able to quantify (in actual dollar figures) how much risk and cybersecurity exposure end-customers face.

Analytics Charts Graphs

Line Between Help Desks, Analytics Disappearing

Analytics and machine learning systems are set to transform help desks, NOCs (network operation centers) and IT management. Just ask Zendesk and BIME.