Subscribe To Our Daily Enewsletter:

Research

Welcome to ChannelE2E’s syndicated technology research area. Here, we examine third-party research from CompTIA, Gartner, Forrester Research, International Data Group (IDC), Markets and Markets and plenty of additional sources. Check back daily for the latest research note, ChannelE2E’s reaction, and associated links to the source materials.

MSP Market Forecast for SMB IT Services Spending: Huge

MSPs by 2021 will deliver 25 percent of the $4 Trillion that SMBs & large enterprises will spend on IT products and services globally, AMI-Partners says.

Gartner Public Cloud IaaS Market Share: Amazon AWS, Microsoft Azure & Google Growth Stats

Public cloud IaaS market share figures for Amazon Web Services (AWS), Microsoft Azure, Alibaba, Google Cloud Platform & IBM, according to Gartner research.

Top 100 MSSPs for 2017: See the Company List Here

ChannelE2E & MSSP Alert unveil the Top 100 Managed Security Services Providers (MSSPs) 2017 list & research. Get it here.

Horizon Future Look 2

The Future of IT Service Management (ITSM)

IT service management (ITSM) employees gain confidence in cloud services, but remain concerned about these items, ManageEngine & ITSM.tools survey finds.

Demand for Outsourced Cybersecurity, Disaster Recovery Services Grows

There’s growing interest in outsourced cybersecurity, disaster recovery, application maintenance & database administration. But should MSPs outsource, too?

More Evidence Recurring Revenue Drives MSP, VAR Profits

Managed services drive growth & profitability in the channel more than other products & services, a 2112 Group report for Intronis MSP Solutions says.

MSPs That Outsource NOCs, Help Desks: More Profitable?

Service Leadership Inc. benchmarking research reveals some intriguing profitability, growth and performance figures for Continuum’s MSP partners.

Multilingual Support for Help Desks, Service Desks: Necesitas?

Multi-language support could become the norm on service desks, according to HDI and Lionbridge research. Can small MSPs & VARs keep up?

Gartner Cuts 2017 Global IT Spending Forecast, But Sees Silver Linings

Gartner says overall IT spending will grow more slowly than originally expected in 2017, but business IT services is a big bright spot for MSPs, VARs.

ESOPs Can Give Young Employees Financial Boost

Young employees greatly benefit from Employee Stock Ownership Plans (ESOP), a new study from the National Center for Employee Ownership (NCEO) suggests.