Big Data Analytics
ChannelE2E provides news and trends on analytics and big data for CSPs, MSPs, VARs, ISVs, IT distributors and other technology partners in the IT channel.
Accenture Acquires Two Firms for Big Data, Customer Experience Push
Accenture (ACN) acquires Search Technologies for big data analytics & Brand Learning for customer experience (CX) know-how, the global integrator confirms.
AI: Artificial Intelligence Will Fundamentally Transform Customer Service
Instead of replacing humans entirely, artificial intelligence (AI) will enhance agents’ skills & allow them to focus their attention beyond routine tasks.
IBM Watson Contractor Job Cuts Rumored
IBM cuts contractor positions from Watson Health, cognitive computing and artificial intelligence team, according to WRAL TechWire.
Oracle Blends Hybrid Cloud, Managed Services for Customer Data Centers
Oracle (ORCL) expands hybrid cloud and associated managed services directly into customers’ on-premises data centers.
Gartner Cuts 2017 Global IT Spending Forecast, But Sees Silver Linings
Gartner says overall IT spending will grow more slowly than originally expected in 2017, but business IT services is a big bright spot for MSPs, VARs.
REAN Cloud Acquires Amazon AWS Partner 47Lining, Gains Big Data Expertise
Managed service provider (MSP) REAN Cloud acquires 47Lining, a big data company and Amazon Web Services (AWS) Advanced Consulting Partner.
Microsoft Workplace Analytics for Office 365: Boosting Employee Productivity?
Microsoft’s (NASDAQ: MSFT) new Workplace Analytics for Office 365 tool can help businesses to analyze and boost employee productivity, the company claims.
IBM Promotes Hybrid Cloud Management to Service Providers
IBM Netcool Operations Insight can help service providers manage applications and services across hybrid cloud networks, IBM says. Here are details.
Big Data Firm NGDATA Buys Analytics Consultant Eccella
NGDATA, a Belgian big data company, acquires Eccella, a New York-based data management analytics consulting firm. NGData CEO Luc Burgelman explains why.
Google Cloud Platform Launches IoT Core Service for Devices
Google Cloud IoT Core, a new service, seeks to bring order to the Internet of Things, devices, sensors & associated big data management.