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Apps and Software

ChannelE2E provides news & trends on cloud apps and software for CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.

Microsoft Office 365 and Nimble CRM Cloud Bundle: NeoCloud Does It

Managed cloud services provider NeoCloud’s bundles Microsoft Office 365 & Nimble CRM for small business customers for customer relationship management.

Salesforce Partner Kimble Applications Gains PSA Momentum

Kimble Applications, a Salesforce partner & PSA (professional services automation) software developer, is in rapid growth mode. Is an MSP push coming?

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Alternative PSA Platform: CrossConcept Develops Continuum for SMB Customers

CrossConcept develops new PSA (professional services automation) platform called Continuum. Offers SMB beta testers free trials and lifetime discounts.

Accenture Boosts Apple iOS Enterprise Support

Accenture and Apple partner to promote iOS business solutions for iPhone & iPad customers. Apple has similar iOS relationships with Cisco Systems & IBM.

Integrating Slack With PSA Software: SLINGR’s Solution

SLINGR’s new SLINGRbot tool integrates Slack with Autotask PSA (professional services automation), and other MSP and SMB business management applications.

Invarosoft: Reinventing MSP Portals for Customer Support?

Invarosoft, backed by eNerds, launches SaaS platform for MSPs to better serve customers. Autotask, ConnectWise integrations arrive. More CRM links coming.

Dispatches From Mexico City: What’s Your WhatsApp? How We Treat Technology Differently

Here in Mexico City, you can find some people using WhatsApp in ingenious ways. Don’t visit without it…

Can MSPs Optimize Customer and User Experiences (CX, UX)?

Most mature MSPs mastered PC & server monitoring. But what about proper application monitoring to bolster customer & user experience (CX & UX?)

KPS Acquires SAP, CRM Partner ICE Consultants

KPS AG acquires ICE Consultants Europe, an SAP partner with CRM expertise. Merger & acquisition activity among SAP application partners remains strong.

More PSA Software Companies Seek MSP, IT Services Spotlight

Mavenlink, Kimble and Promys PSA each claim recent wins in the professional services automation (PSA) software market. But how big are the victories?