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Apps and Software

ChannelE2E provides news & trends on cloud apps and software for CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.

Vertek Promotes VeloCloud SD-WAN, RMM, NOC Services to Partners

Vertek partners with VeloCloud to promote SD-WAN, remote monitoring & management (RMM) & network operations center (NOC) services to MSPs & CSPs.

Awingu, Barracuda Launch Secure WaaS on Microsoft Azure

Awingu and Barracuda introduce secure workspace as a service (WaaS) for Microsoft Azure or on-premises deployments. Is WaaS reaching a tipping point?

Handshake Partnership Deal

Naverisk RMM, PSA Software Reacquired By Founder Jon Kalaugher

Naverisk founder Jon Kalaugher reacquires the RMM & PSA software provider from ECi Software Solutions. What’s next for Naverisk MSPs? Some clues here…

Krow Software Upgrades Salesforce-Based PSA Platform

Krow Software upgrades its PSA (professional services automation) software for Salesforce.com. Key rivals include Kimble & FinancialForce, among others.

Datadog Beta Tests Log Management, Builds Toward Total Cloud Monitoring

Cloud monitoring provider Datadog beta tests log management while extending from infrastructure & application performance monitoring (APM).

IT Glue Pushes Beyond $25 Million Annual Recurring Revenue

IT Glue, which develops a documentation platform for MSPs, blows past the $25 million annual recurring revenue mark. CEO Chris Day describes what’s next.

Freshdesk Releases Service Desk, Ticketing Updates

Freshdesk Mint is an overhauled service desk platform. But does the “improved” ticketing system really make life easier for help desks?

Veeam Availability Console for MSPs: Easing DRaaS, Managed Backup Services?

New Veeam Availability Console for MSPs should help partners to manage, track & invoice for solutions like backup & Disaster Recovery as a Service (DRaaS).

Quest Software Makes Unified Endpoint Management Play

Quest Software launches KACE Cloud Mobile Device Manager and updates its KACE Systems Management Appliance (SMA). Is an MSP partner push coming?

Human + Machine: The Robot Revolution Requires Human Design

Automated solutions by their very nature can leave customers cold unless the experience is humanized. Forrester Research shares AI guidance.