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Wednesday Update

  • Coronavirus & Tech Conference Cancelations: Check the ChannelE2E event calendar for the latest technology industry conference schedule, statements and cancelations due to coronavirus outbreak concerns. Note: Several conferences have also shifted from face-to-face events to online only events.
  • Top 100 Vertical Market MSPs: We’ll unveil the 2020 list & research results during our April webcast. Register now to join us.

Also, our latest content updates are below. Thanks for your ongoing readership.

TODAY’S LINEUP

Participate in ChannelE2E's survey to see where your MSP ranks among the best managed IT service providers in health care, financial services, manufacturing, government, education, retail & more.


Building a sustainable customer loyalty program starts with a vision and strategy based on the brand’s core values, Capgemini explains.


David Brock explains that sometimes, just 'making the numbers' is holding you back from achieving your full potential.


Digital services transformation company Ness has acquired Niyuj, a software product engineering services provider from Pune, India.


Together, Sigma Defense Systems and Solute plan to offer DevSecOps services to U.S. Department of Defense (DoD).


This week's most read ChannelE2E news stories involved Bain Capital, Citrix Systems, Datto-Infocyte, IBM Watson for Health sold, Intelitechs, Kyndryl, Rackspace & more.


Today's channel partner program news involves AppDirect-AWS, BT-VMware SASE, Halexo MSP/MSSP staffing, Microsoft Azure Expert MSP, nDivision, QuickBooks, Simeio, TD Synnex & more. Sip up.


IBM CEO Arvind Krishna seeks improved revenue, profit & growth metrics. Will IBM Watson Health asset sale, Kyndryl MSP spin-out & cloud consulting acquisitions help?


MSP marketing frameworks must include business goals, target customers & pain points that your IT services business solves. Liongard explains how to get started.


Here's how MSPs can set customer expectations based on Quarterly Business Reviews (QBRs), help desk interactions & more, according to Egnyte's Eric Anthony.


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