Good evening, channel partners. Welcome to Channel Chief Talk, a special edition of our podcast co-hosted by CompTIA CEO Todd Thibodeaux. Tonight's guest is Tony Beller, ServiceNow’s VP of worldwide alliances and channels.

During the conversation we discuss:

  • ServiceNow's overall platform strategy -- which involves IT service management (ITSM) and additional use cases for security, HR operations and more.
  • The SaaS company's growing partner ecosystem -- including MSPs, resellers, global systems integrators, ISVs and more.
  • How the company is addressing the IT skills shortage -- both for partners and end-customers.
  • Where automation fits into the conversation.

Here's the conversation: