Good evening partners, and welcome to the latest ChannelE2E podcast. Tonight’s guest is James Vickery, CEO of Benchmark 365.

Vickery describes the scalability challenges he faced within his own MSP business, and how that set the stage for Benchmark 365’s launch into the outsourced help desk market. He describes how Benchmark 365 frees up MSPs to focus on sales, and he shares some of the company’s next moves. 

Here's the conversation: