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Microphone Podcast 3

Podcast: Liongard CEO Joe Alapat

Joe Alapat, CEO, Liongard

Welcome to the ChannelE2E podcast. Today’s topic: How can an MSP compete more effectively against rival MSPs — regardless of business size, and especially during the current M&A wave?

The short answer involves true automation, according to our podcast guest — Liongard CEO Joe Alapat. Dig a little deeper into the automation conversation, and the next big MSP opportunity may involve Custom Actionable Alerts. — a new way for partners to control how they automate information gathering and IT management.

Now, here’s the conversation

Podcast: Listen Here…


The conversation covers:

  • 0:00 — Overview and introductions.
  • 0:28 — Potential use cases for Liongard within an MSP business.
  • 2:39 — MSP market trends (particularly M&A) and the way automation levels the playing field.
  • 4:20 — A closer look at automation amid MSP M&A.
  • 5:55 — The next step in MSP automation: Custom Actionable Alerts.
  • 8:25 — Where Liongard Roar fits in the overall MSP software platform market — especially relative to RMM (remote monitoring and management) tools.
  • 10:47 — More MSP use cases for Liongard Roar and Custom Actionable Alerts.
  • 14:00 — How Liongard’s MSP partners share automation ideas and best practices.
  • 15:20 — Where MSPs can find more information, and what you’ll find on the Liongard website.
  • 16:16 — Conclusion.
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