Benchmark 365 helps you grow. We are different because we partner with our customers to help you focus on what is most important – looking after your existing clients and giving you the time, resources and insights you need to find new customers.
Our team will get your customer support running smoothly and seamlessly. Our goal is to make it the least of your concerns and also be the service that sets your business apart. We fully integrate with your team, systems and processes. We don’t force new systems or software on you so you can on-board quickly and deliver the support to your customers the way you want.
Benchmark 365 delivers infinite scale, while reducing your servicing costs by up to 70% – so you can maximize your profits and focus resources on winning more clients. Our team is led by experienced MSP professionals who know what it takes to create successful sales and marketing organizations for MSPs.
Outsource your customer support to our offshore, around the clock Helpdesk, NOC, Level 1, 2 and 3 support and you will access:
- An offshore team of highly qualified Helpdesk, Systems and Senior Systems Engineers and Customer Friendly Dispatchers
- Total Service Desk Management and Call Centre – calls and emails answered in your company name
- Unlimited Sales Support from an experienced MSP and IT Sales Professionals dedicated to helping you win more business
- People, Tools, Training and Techniques to optimise your MSP for maximum growth and profitability
- Wow at every step, fanatical customer support – constantly monitored by our Quality Assurance team and measured by NetPromoter.
- Join our always-on webinar with Steve from MSP Webinars: Managing MSP Growth: Outsourcing your Help Desk and NOC Watch and ask questions at anytime.
- Join our always-on webinar: How to scale your MSP and keep your customers happy. Watch and ask questions at anytime.
- Case Study – Infinite Edge: How one MSP doubled profits in 6 months with Benchmark 365.
- Case Study – Evisent: How to build scale from the get go./
- 5 Myths of offshoring for MSPs
- Frankly MSP Webinar: Lessons Learned from Offshoring an MSP Team
- Visit our blog
Find us on ChannelE2E
- We blog monthly on ChannelE2E. Visit this link to read all our blogs.