Amid that backdrop, Intermedia has emerged as NEC’s exclusive cloud communications partner. To build on that relationship, Intermedia has opened a Japan office, headed by former NEC executive and current Intermedia Japan President, Makoto Omi.
Intermedia and NEC Partnership: UCaaS Details
The new office will enable Intermedia to more closely support NEC customers as they shift from on-premises telecom systems to cloud-based UCaaS and contact center as a service (CCaaS) solutions, Intermedia asserted. The cloud solutions, powered by Intermedia, are sold under the NEC Univerge Blue brand.
NEC Univerge Blue capabilities span voice; video conferencing; chat; file sync, share and backup; omnichannel contact center; and more, the company indicated. The service is already available in the United States, Canada, the United Kingdom, the Netherlands, Italy, and Australia.
Intermedia announced an IPO plan on March 23, 2021 — but then scrapped the IPO exactly one week later. At the time, Intermedia cited “adverse conditions” in financial markets. Still, it was a curious statement considering multiple technology companies — from SentinelOne to UiPath — have successfully planned and launched IPOs in 2021.
We’ll be watching to see if Intermedia reconsiders a potential IPO — or whether something deeper could be brewing with NEC.
No doubt, Intermedia competes in a growing market. Indeed, the global UCaaS market is expected to expand at a compound annual growth rate (CAGR) of 23.6 percent from 2021 to 2028 — reaching $210.07 billion by that time, Grand View Research predicts.
Amid that growth, M&A activity in the UCaaS market has been strong. Key investors and buyers include cloud, IT consulting, communications and private equity firms.
Still, the M&A activity and market growth may also trigger intensified competition. In many ways, giants like Zoom, Microsoft Teams and Cisco Webex are moving toward UCaaS. Plus, companies such as 8×8, Mitel and RingCentral loom large in the market. And firms such as BVoIP and Cytracom also engage MSPs.