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ChannelE2E provides news and trends on managed services providers for CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.

TeamLogic IT Warns Of SMB Cybersecurity Risks

TeamLogic IT, back by 120 IT services franchise locations, says SMBs must address network security monitoring, mobile policies & software maintenance.

Rackspace Beta Tests Google Cloud Platform Managed Services

Rackspace is now beta testing Google Cloud Platform (GCP) managed services for customers, the managed cloud provider says. Here’s what they include.

Globe Executives World

eFolder Names Nachtrab CEO; Hoffman CTO for BDR MSP Push

eFolder names ConnectWise & LabTech veteran Matt Nachtrab CEO, succeeding Kevin Hoffman, who becomes CTO of the MSP-focused backup & disaster recovery firm.

Puzzle Ball Globe

Veritas Rolls Out Subscription-Based Data Management Suite Under a Single License

The Veritas 360 Degree Data Management Suite eases data management at a lower cost — whether on-premises or in the cloud, Veritas asserts.

ConvergeOne Acquires Cisco, VMware Partner Annese & Associates

ConvergeOne acquires Annese & Associates, a Cisco Systems (CSCO), VMware (VMW) and NetApp (NTAP) partner focused on professional, managed & cloud services.

Smart Home Remote Monitoring, Management: Ihiji Supports Savant

Ihiji, a provider of remote technology management for integrators, announces industry-first support for the Savant Pro Host smart home control products.

MSP Service Desk Strategies: Yesterday, Today and Tomorrow

The way MSP support tickets are entered into the system, assigned to technicians, and addressed is evolving. Keep these MSP service desk tips in mind.

Field Service Metrics, KPIs That Mean Business

Access to the right product, customer and contract information on the first visit is vital to the field engineer to complete the repair. Capgemini explains.

Smartphone Unified Communications

Mobile Device Management (MDM), iPhone and Android Support for MSPs Revisited

Mobile Device Management (MDM) for Apple iPhones & Google Android smartphones was the Next Big Thing for MSPs about five years ago. Here’s what went wrong.

Pilixo Names New CEO, Preps MSP Remote Control Push

Former Kaseya CEO Gerald Blackie transitions Pilixo leadership to Andrew Meyer. Pilixo preps more aggressive MSP push for Remo remote control platform.