Smartphone Unified Communications

M&A List: 14 UCaaS Mergers, Acquisitions and Private Equity Investment Deals

Unified Communications as a Service (UCaaS) remains a hotbed market for mergers, acquisitions and private equity deals.

M&A activity typically involves UCaaS companies that offer cloud- and software-based solutions for collaboration, voice, video, and contact center as a service.

Here’s ChannelE2E’s UCaaS M&A deal list, which we update regularly.

14.February 2021: Sangoma acquired Star2Star for expanded UCaaS services worldwide.

13. January 2021: BCM One acquired SkySwitch to expand its UCaaS expertise.

12. December 2020: Crestline invested in Broadvoice to expand UCaaS and contact center as-a-service (CCaaS) markets.

11. November 2020: Private investment firm Searchlight Capital Partners and private equity firm Abry Partners launched a standalone UCaaS company called Clearspan.

10. August 2020: Intrado, backed by private equity firm Apollo, acquired ONSip for UCaaS capabilities.

9. March 2020: Lifesize and Serenova merged, backed by private equity firm Marlin Equity Partners,

8. February 2020: Sverica Capital Management acquired Cytracom, which promotes UCaaS to MSPs.

7. February 2020: Comcast acquired Blueface for UCaaS.

6. February 2020: Lingo Communications, a cloud & MSP focused on SMB unified communications, acquired selected customers from Blue Casa Telephone.

5. December 2019: BCM One acquired UCaaS provider Arena One. Private equity firm Thompson Street Capital Partners (TSCP) backs BCM One.

4. October 2019: Digerati Technologies, a UCaaS provider, acquired Miami-based Nexogy for cloud communication and broadband solutions.

3. October 2019: RingCentral invested in Avaya.

2. April 2018: Searchlight Capital Partners acquired Mitel and its ShoreTel business for $2 billion.

1. April 2018: Evolve IP acquired Cisco Broadsoft partner thevoicefactory, gaining UCaaS while extending the MSP & CSP deeper into Europe.

Among the additional players to watch: Intermedia, a big UCaaS player focused on MSP partners and backed by Madison Dearborn Partners since 2016.

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