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SolarWinds Acquires LogicNow for Bigger MSP Software Push

SolarWinds CEO Kevin Thompson

Kevin Thompson

SolarWinds has acquired LogicNow and will merge the business with its N-able software division — rebranding the MSP effort as SolarWinds MSP, the companies confirmed moments ago. The move seeks to build an MSP-centric software giant that offers RMM, PSA, business continuity and other services.

Among the sound bites from key executives:

  • “SolarWinds now offers a strong and complete IT services portfolio for MSPs of every scale and size,” SolarWinds CEO Kevin Thompson said.
  • “SolarWinds N-able & LOGICnow have a shared vision of success. Together our partners represent the most successful MSPs in the world,” according to JP Jauvin, GM, SolarWinds N-able
  • “SolarWinds MSP simplifies success for MSPs worldwide,” Walter Scott, former LOGICnow CEO and the new Executive Vice President for SolarWinds MSP

SolarWinds Buys LogicNow: Potential Upside

The combination of N-able and LogicNow — to be called SolarWinds MSP — will deliver a range of MSP automation solutions including:

  • Remote monitoring and management
  • Remote control, access and support
  • Security including anti-malware, multi-vendor patch management and web access control
  • Backup & disaster recovery
  • Risk and vulnerability assessment
  • Email security and compliance-focused archiving
  • Multi-platform support for Windows, Mac, Linux, VMware, Hyper-V, iOS, Android
  • Help desk and service management functionality
  • Advanced data analytics
  • 24X7 Support

For MSPs, that list is essentially a one-stop shop that could rival ConnectWise, Autotask, Continuum and other midsize providers of MSP software.

SolarWinds Buys LogicNow: Potential Downside

Still, integrated people, processes and products across the N-able and LogicNow teams won’t be easy. Both N-able and LogicNow offer RMM software. And that presents a double-edge sword going forward:

  • Keeping both platforms means MSPs could face challenges trying to choose between the two RMM options.
  • Killing one of the platforms could alienate MSPs on the abandoned platform.
  • Updated: In response to ChannelE2E’s inquiry, SolarWinds has commented on its commitment to two RMM platforms.

Keep checking back for more updates.

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9 Comments

Comments

    HandyAndy:

    So is poor MAX lost in the shuffle ?

      Joe Panettieri:

      Hey Andy: We’re checking on that and other potential inflection points that the deal triggers. Stay tuned. We’ll be updating the story multiple times.
      -jp

    Nick:

    Seriously what does N-Able bring that Max does not already do better! Why would Max do this?

      Joe Panettieri:

      Hey Nick: We’ll be posting some views from the LogicNow team shortly. Let us know what you think, and thanks for your readership.
      -jp

      Larry:

      Really? Obviously you have not looked at N-able. The platform blows LogicNow away

    Adam:

    World Domination… LogicNow—> N-able—-> Solarwinds… 100% Coverage of the MSP Market

    Joe Panettieri:

    Just a quick update: We continue to monitor reader comments, emails to my inbox, and sources close to the deal. Some key product integrations on the roadmap (part of the deal) have caught our attention. More thoughts soon.
    -jp

    Bill Haughee:

    Sounds like a ClusterF* to me. These products take such different approaches to the same challenge.

      Joe Panettieri:

      Hey Bill: Lots of MSPs are reaching out directly to SolarWinds MSP to raise questions about the deal. Our updated coverage is here.
      -jp

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